The CompanyTerms and Conditions

An invoice will be raised upon receipt of the booking or Purchase Order or 30 days prior to the start of the course, whichever is the later date. All invoices are payable within 14 days of the course start date. Bookings made within 14 days of the course start date will require a purchase order or immediate payment.

Payment Options

    • Credit/Debit card – please contact our Office at the number below
    • BACS – see details below
    • Worldpay via our website – follow the link when booking online

Credit Applications

Applications must be made in writing. Application forms are available by contacting the Full Cost Business Coordinator at the number below. If approved, this will allow a company to make a booking before the start of a course by purchase order.

Late Payment Penalty Cause

Should you fail to pay within the agreed time limit, you will be sent a statement of account and an additional charge will be made of 3% above base rate on overdue balances. Charges are made on a daily basis.


If you cancel within 14 days prior to the start of a course or if the candidate fails to attend the course, following a confirmed booking, the FULL course fee will be charged.


Notification of substitutions/re-scheduling of course date must be notified in writing to this Office.
Candidates can be substituted prior to the start of the course without penalty.
Course date can be re-scheduled without penalty PROVIDING the request was made within 7 days prior to the start of the course.

Relating to Bespoke Courses

All Development work (Phase 1 & Phase 2) will be claimed at 100% quoted price in all cases.

Communication Preferences

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If you have any queries please contact the Full Cost Business Coordinator at the NFPC Tel No +44(0)1909 504700

Note: Works carried out by the NFPC outside of the UK but within the EU, the company concerned must supply their VAT registration number before the commencement of the work.