Existing customers (Credit Account)
All invoices will be raised the week the course takes place, unless the Customer has requested an invoice to facilitate payment upfront. Purchase Orders or written Invoice Reference is required 2 weeks before the start of the course. Payment Terms are strictly 30 days from date of invoice.
New customers
Payment is required 14 days before the start of the course. If an invoice is required to facilitate payment please contact us to request an invoice. In all other cases the VAT invoice will be issued upon receipt of payment.
Bookings made within 14 days of the course start date will require immediate payment.
Payment options
- Credit/Debit card – please contact our Office
- BACS – see details below
- Worldpay via our website
Credit Applications
Applications must be made in writing. Application forms are available by contacting the Full Cost Business Coordinator at the number below. If approved, this will allow a company to make a booking before the start of a course by purchase order.
Late payment penalty clause
Failure to pay within the agreed time limit, a statement of account will be sent and an additional charge will be made of 3% above base rate on overdue balances. Charges are made on a daily basis.
Cancellation
If a cancellation is received within 14 days prior to the start of a course or if the candidate fails to attend the course, following a confirmed booking, the FULL course fee will be charged.
Substitution/re-scheduling
Notification of substitutions/re-scheduling of course date must be notified in writing to this Office.
Candidates can be substituted prior to the start of the course without penalty.
Course dates can be re-scheduled without penalty PROVIDING the request was made within 7 days prior to the start of the course.
Refunds
If a cancellation is made within the cancellation terms the customer is entitled to choose either a re-Schedule, a full refund or a credit.
All courses must be re-scheduled within 12 months of the original booking date. NO REFUND will be given after after this time period has elapsed. You can re-schedule once within this time frame. If there are exceptional circumstances you may be able to re-schedule more than once but at the discretion of the Director. This will be looked at on an individual basis.
Relating to Bespoke Courses
All Development work (Phase 1 & Phase 2) will be claimed at 100% quoted price in all cases.
Our Bank Details
Account : National Fluid Power Limited
Bank:
National Westminster Bank
Box 4
69 Bridge Street
Worksop
Nottinghamshire
S80 1DJ
Remittance Advices must be sent to
National Fluid Power Ltd
c/o RNN Group
Finance Department
Eastwood Lane
Rotherham
South Yorkshire
S65 1EG
Sort Code: 60-24–30
Account No: 84612789
Account Name: NFPC Ltd
IBAN – GB96NWBK60243084612789
iban bic (now given instead of swift code): NWBKGB2L
If you have any queries please contact the Full Cost Business Coordinator at the NFPC Tel No +44(0)1909 504700 tdavis@nfpc.co.uk
Note: Works carried out by the NFPC outside of the UK but within the EU, the company concerned must supply their VAT registration number before the commencement of the work.
Last Updated: September 2022
